Owning a professional espresso machine can be expensive, it comes with responsibility, hassle & risk. Not only is there the initial cost of purchase, and risk that you could invest in unsuitable equipment, there is also the continued maintenance of the machine. Over time the water in the espresso machine will leave scale behind, blocking pipes and inhibiting the functionality of the equipment. Water filtration will slow down the scale, but it will not stop it completely. That’s why regular servicing and breakdown support is essential to keep the coffee pouring and your customers smiling.
If you own your equipment, who will do this for you? Emergency callouts can be expensive, how much money will you lose when you are waiting for their help? And when they arrive will they have the parts for your espresso machine? That’s assuming there is anything wrong with the equipment. It could be that an engineer arrives to say there’s nothing wrong with the equipment – “it’s your electrical supply” or “you just need to adjust the grinder settings.” Will your baristas have the support they need to make sure this unnecessary disruption doesn’t happen?